At Noelle, safety, well-being and peace of mind are of utmost importance. We are committed to following the most current COVID-19 related county, state and CDC guidelines along with Marriott protocols. For more information on how to protect yourself and others from Coronavirus (COVID-19), please visit the CDC website.

 

 

SAFETY PROTOCOL FAQs

 

What is the cancellation policy related to Coronavirus?

Cancellations are permitted under certain circumstances. For more information, please visit Marriott’s COVID-19 Update.

 

What is Noelle doing to ensure a safe environment for guests?

• All guests are encouraged to wear a cloth face cover when not in guest rooms, dining, drinking or exercising.
• Six-foot social distancing rules in common areas.
• Guests are asked to keep elevator usage to one family at a time.
• Sanitation stations are available at the entrance of the hotel and on all guests floors near the elevator.

 

How is your staff trained to prevent spread?

All employees are required to wear masks. To see additional initiatives, please see Safety Protocol above.

 

What are the closest medical centers & clinics?

There is a walk-in clinic one half block from our hotel.

 

What amenities are open?

Fitness Center, Rare Bird, Makeready L&L, Drug Store Coffee and Trade Room.

 

Do we have to social distance at hotel amenities?

We follow city guidance regarding social distancing.

 

Are your restaurants and bars open?

Yes.

 

Do you have a plan in place in the event of a confirmed case at the hotels?

Yes. Our guests’ safety is our top priority.

 

Is contamination known among employees or guests of Noelle?

No, there have been no known or confirmed cases at this point.

 

What precautions does Noelle take?

Please see Safety Protocol above.