During this unprecedented time we have rolled out the following cleanliness and safety measures:
For more information on how to protect yourself and others from Coronavirus (COVID-19), please visit the CDC website.
What is the cancellation policy related to Coronavirus?
Cancellations are permitted under certain circumstances. For more information, please visit Marriott’s COVID-19 Update.
Can I move my booking to a future date?
Yes. For more information, please visit Marriott’s COVID-19 Update.
Will I get charged additionally if I move my reservation to a future date?
No.
What precautions does Noelle take?
Please see Safety Protocol above.
What are the closest medical centers & clinics?
There is a walk-in clinic one half block from our hotel.
What amenities are open?
Fitness Center, Rare Bird, Makeready L&L.
Do we have to social distance at hotel amenities?
Yes.
Are your restaurants and bars open?
Yes.
What is Noelle doing to ensure a safe environment for guests?
Please see Safety Protocol above.
How is your staff trained to prevent spread?
Yes, our staff is trained to prevent spread. Please see Safety Protocol above.
Do you have a plan in place in the event of a confirmed case at the hotels?
Yes. Our guests’ safety is our top priority.
Is contamination known among employees or guests of Noelle?
No, there have been no known or confirmed cases at this point.