Here you’ll find answers to our most frequently asked questions. Still don’t see what you’re looking for? Contact our concierge and they will be happy to assist.
What is Noelle doing to ensure a safe environment for guests?
For questions about COVID-19, please visit our Safety Protocol page.
Is the hotel non-smoking?
Yes, all public areas, restaurants and guest rooms are non-smoking.
When is check-in and check-out?
Rooms are available to check-in at 4pm and check-out is 11am. If you need special arrangements, please contact the front desk.
How much do you charge for high-speed/Wi-Fi internet access?
We are pleased to offer complimentary Wi-Fi for our guests!
Do you have a Business Center?
We do not have a dedicated Business Center but our concierge and front desk teams are happy to assist with any printing needs you may have.
Do you have a pool and/or spa?
We do not have a pool or spa, but we find our rooftop lounge equally relaxing! Don’t forget to visit Rare Bird while you’re here.
Is there parking at Noelle?
Yes, we offer valet parking. Cost is $20 a day or $42 for overnight stays.
Is Noelle pet friendly?
Yes, we’d love to welcome your pet. More information here >
Do you offer laundry service or dry cleaning?
Yes, we have valet dry cleaning Monday – Saturday, pick-up 8:30am and return by 5pm. Pricing varies based on type and quantity of items.
Can I have a package shipped to Noelle in advance of my stay?
Absolutely! Due to demand and limited storage space, the following fee will be applied to your folio.
Does Noelle have gift cards available?
Yes, we do! To learn more about purchasing a gift card, please click here.